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Help Squad: After multiple service visits for stove, Abt Electronics offers even exchange for replacement |

Help Squad: After multiple service visits for stove, Abt Electronics offers even exchange for replacement

I purchased a KitchenAid stove from Abt Electronics about 20 months ago with a five-year extended warranty. I began having issues with the stove 12 months into owning it. It has been serviced in excess of seven times. Each time I call with a problem, the following happens:

1. Abt schedules a repair person to come out. In all cases this takes at least a week.


2. The repair person arrives but doesn’t have the necessary part; it must be ordered and a new appointment scheduled.

3. The part comes in. Sometimes the part fixes the stove for a few weeks; other times it’s the wrong part, a new part is ordered and an additional appointment is needed.

Category: Kitchenaid  Tags: ,  Comments off
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